From Stress to Strength, Chaos to Calm and Messy to Magic.
Respectful, Not Reactive: The Assertive Way to Give Bad News
When the pressure’s on, your ability to stay composed, focused, and emotionally steady is what sets you apart.
In this free masterclass, you’ll explore practical ways to build emotional resilience so you can stay resourceful, credible, and high-performing—especially when demands feel unrelenting. We’ll dive into how emotional intelligence fuels long-term success and show you how to create a personalised resilience toolkit that works in real-world, high-stress situations.
This session is for you if your role involves leading others, supporting workplace wellbeing, or navigating daily stressors while still trying to show up at your best. It’s ideal for professionals in leadership, HR, team development, or anyone ready to strengthen their ability to manage emotions and uncertainty with calm confidence.
Join us on August 27 from 9:00 AM to 10:30 AM ACST and gain the tools you need to thrive under pressure—not just survive it.
Speaker
Cecilia Yeung
Transformation and Empowerment
Cecilia Yeung
Since 2008, Cecilia has custom-designed and facilitated comprehensive, multi-modality, high-impact leadership programs tailored for clients at various leadership levels in the Asia Pacific region. She has personally conducted leadership skills training for over 5,000 managers and leaders across 14 countries. By infusing heart, soul, and intuition into traditional training and development models, she aims to maximize personal fulfillment in the workplace and empower individuals to thrive through authenticity, purposeful connections, and conscious collaboration.
I met Cecilia over 10 years ago when she was invited to be our trainer for public speaking. From the very beginning, Cecilia stood out with her unique approach and mindset, which set her training program apart from the others. Even today, I continue to utilize some of Cecilia's techniques as a form of self-coaching. Her ability to heal and transform people's minds truly feels like magic. This is what I have personally experienced with Cecilia, and I am incredibly grateful for the positive impact she has had on my life.
Faye Tse, Senior Lecturer
Hong Kong Metropolitan University
Got Question?
Navigating sensitive conversations isn’t easy especially when the stakes are high, emotions are raw, and the risk of saying the wrong thing can damage trust or derail progress. So how do you speak up with confidence and compassion, even when the conversation is tough?
The answer lies in learning how to communicate with clarity, empathy, and assertiveness. When you understand the emotional dynamics at play, you can turn difficult discussions into opportunities to build connection, strengthen relationships, and increase your influence.
With a few key mindset shifts and practical tools, you can lead conversations that foster understanding, reduce defensiveness, and inspire mutual growth. Want to learn how?
Join our upcoming masterclass, Respectful, Not Reactive: The Assertive Way to Give Bad News, and discover how to deliver feedback, address conflict, and handle high-stakes communication with professionalism and heart.
In this free session, you’ll walk away with powerful strategies to manage resistance, navigate emotions, and turn challenging conversations into moments of trust, growth, and credibility.
We've got answers
What if I tend to avoid difficult conversations altogether?
You're not alone, many people do. This masterclass won’t just give you scripts; it will help shift your mindset so you can face uncomfortable conversations with more ease, instead of avoiding them and letting issues fester.
Will this help me deal with emotionally reactive people?
Yes. One key focus is learning how to stay calm when others are not so you can defuse tension, keep things constructive, and guide the conversation without being derailed by emotion.
I already consider myself a good communicator, will I learn anything new?
Even skilled communicators struggle when emotions run high. This session focuses on the emotional undercurrents of difficult conversations, something often overlooked in traditional communication training.
How can this help me be seen as more credible or influential?
Handling tough talks well earns you trust, respect, and authority especially in moments when others might freeze or fumble. This training helps you show up as calm, fair, and emotionally intelligent under pressure.
Will I walk away with something practical I can use right away?
Yes! You’ll get simple, adaptable frameworks and phrases you can use immediately in real-life conversations. Whether you’re giving feedback, addressing conflict, or setting boundaries.
