From Stress to Strength, Chaos to Calm and Messy to Magic
On this online masterclass, participants will learn:
How unconscious bias influences everyday thinking, interactions and decision-making
How the brain fills in missing information and makes assumptions
The impact of assumption our working relationships
Exploration of common workplace biases
Practical activities that help participants distinguish between what they observed, what they assumed and what the evidence actually shows
An easy to remember framework for interrupting automatic assumptions before they influence decisions
Real-world workplace scenarios
Strategies for recognising when other people's unconscious assumptions may be influencing how we are perceived
The ARMOUR framework for preparing for situations where bias could affect our credibility, contribution or opportunities
Practical language for questioning assumptions and advocating for ourselves or others without immediately creating confrontation
This online masterclass is ideal for:
Leaders and managers who influence people, performance and opportunity
People involved in recruitment, interviewing, selection and promotion
Teams wanting to strengthen collaboration, communication and decision-making
Organisations committed to creating workplaces where people feel seen, heard and valued
Professionals who want to become more conscious of the assumptions influencing their own decisions
Anyone who has ever wondered whether they have been underestimated, overlooked or judged through someone else's assumptions
You'll walk away with:
- A clearer understanding of what unconscious bias is, where it comes from and why everyone experiences it
- Practical techniques for slowing down automatic judgements and making more objective decisions
- Tools for approaching recruitment, promotion, performance conversations and workplace decisions more fairly
- Strategies for preparing for situations where someone else's assumptions may work against them
- Techniques for challenging potentially biased thinking without automatically accusing or blaming
Speaker
Barbara Clifford
The Time Tamer
Barbara Clifford is a co-founder of The Hinwood Institute. She is the lead trainer and coach in Time Management and a recognized leader in Stress Management.
She is a highly experienced coach, international speaker, columnist, facilitator and accredited mediator. Barbara equips busy business leaders to make courageous decisions in pressure situations for the long-term benefit of their business, team and personal wellbeing. Giving them a sense of order; taking them from chaos to calm and transforming their stress into a source of strength.
She lives in the desert of Alice Springs, Australia working with people around the world.
Got Question?
Have you ever formed an opinion about someone, then discovered you had the wrong impression? Or felt someone had made up their mind about you before hearing what you had to say?
Assumptions can quietly shape who we listen to, whose ideas we take seriously and who gets an opportunity. They can also create tension when we mistake what we assume for what we actually know.
In this practical masterclass, you’ll learn to recognise these moments, check the evidence and make more considered decisions. You’ll also gain tools and language to question assumptions, advocate for yourself or others, and respond constructively when you feel underestimated or overlooked.
We've got answers
Does unconscious bias affect everyone?
Yes. We all draw on past experiences and familiar patterns to make sense of situations quickly.
Sometimes, our brains fill in the gaps without us noticing. You’ll explore how this happens and learn to recognise when a first impression has quietly become a conclusion.
Is it practical or theoretical?
You’ll work through practical activities and real-world workplace scenarios to separate what you observed, what you assumed and what the evidence actually shows.
How will this help me make fairer workplace decisions?
You’ll learn ways to slow down judgements, check what is informing your decisions and question assumptions that could lead you to overlook someone’s capability or contribution.
Will this help if I feel underestimated or overlooked?
Yes. You’ll learn how someone else’s assumptions may influence how they see you. The ARMOUR framework will help you prepare for situations where bias could affect your credibility, contribution or opportunities.
How can I challenge assumptions without creating confrontation?
You’ll learn practical language for asking about the evidence, offering another perspective and keeping the conversation constructive, so you can challenge potentially biased thinking without immediately accusing or blaming.
