From Stress to Strength, Chaos to Calm and Messy to Magic
Dealing with Difficult People at Work: From Narcissists to MicroManagers
When conversations turn difficult or toxic behaviors show up, your ability to respond with calm confidence can make all the difference.
In this free webinar, you’ll learn practical strategies to protect your energy, handle tough talks, and navigate challenging dynamics—whether that’s dealing with a micromanager, recognizing a narcissist, or managing high-stress situations in the moment. You’ll walk away with simple, memorable techniques and a toolkit you can apply right away.
This session is for you if you regularly face challenging environments, lead or manage teams, or want to strengthen your communication and resilience skills when tensions run high. It’s ideal for professionals who value personal growth and want to respond with clarity instead of being drained by conflict.
Join us on November 11, 2025, at 10:00 AM ACST and discover how to stay composed, assertive, and effective—even under pressure.
Our commitment is to provide you with:
Great value with tools or strategies to immediately apply
Content backed by the latest research
Current industry trends and topics
No sales
Speaker
Barbara Clifford - The Time Tamer
The Time Tamer
Barbara Clifford is a co-founder of The Hinwood Institute. She is the lead trainer and coach in
Time Management and a recognized leader in Stress Management. She is a highly experienced coach, international speaker, columnist, facilitator and accredited mediator. Barbara equips busy business leaders to make courageous decisions in pressure situations for the long-term benefit of their business, team and personal wellbeing. Giving them a sense of order; taking them from chaos to calm and transforming their stress into a source of strength. She lives in the desert of Alice Springs, Australia working with people around the world.
Sometimes you do not really know you need help until you actually get it, and so many things come back into focus. That is how I can best describe my experience working with Barbara Clifford, The Time Tamer.
Rosie, Business Owner
Got Question?
Feeling stretched too thin or like you’re constantly running on empty? You’re not alone and there’s a way through.
If you’ve ever asked yourself how to stay grounded under pressure, take back control of your day, or stop burnout before it starts, this webinar is for you.
Join us for From Smashed to Smashing It on October 8 at 10:00 AM ACST and uncover practical strategies to manage stress, strengthen resilience, and shift from survival mode to success. You’ll learn how to take charge of your mindset, sharpen your focus, and thrive even when things feel overwhelming.
We've got answers
What are the best ways to prepare for a difficult conversation in advance?
Preparation is critical. Start by identifying the outcome you want, gather the facts, and consider the other person’s perspective. Rehearse your opening statement to set the tone and ensure you’re ready to listen actively.
How do I spot toxic behaviours before they impact my mental health?
Look for patterns such as constant negativity, blaming others, or manipulative tactics like guilt-tripping or gaslighting. Recognising these early gives you a chance to create emotional distance and safeguard your wellbeing.
How can I recognise a micromanager or narcissist in the workplace?
Micromanagers often hover, distrust delegation, and obsess over small details. Narcissists may dominate conversations, lack empathy, and constantly seek validation. Spotting these traits early helps you adjust your approach to minimise frustration.
What are effective strategies for working with a narcissist or micromanager without losing my cool?
For narcissists, validate their contributions without overpraising. Stay assertive and avoid feeding their ego. With micromanagers, provide regular updates and reassure them of your progress—this can help reduce their need for control.
How can behavioural awareness improve my resilience in high-stress situations?
Understanding your own triggers and responses helps you stay calm under pressure. Being aware of others’ behaviours also allows you to anticipate challenges and prepare effective responses, giving you more control in tense situations.
Master the Art of Navigating Tough Conversations
Unleash Your Inner Confidence and Build Resilience
...ARE YOU READY TO take control of YOUR energy?!
